How to Make an Appointment
To book an appointment online, please click the banner below.
We provide a full range of GP consultations for general medical problems, acute issues, and chronic medical conditions (e.g. diabetes, heart disease).
To make an appointment please call, visit the surgery in person or book online via the above link. All appointments are by prior booking only with urgent same day appointments available.
When making your appointment, please give the receptionist a brief description of your problem so that she can suggest the most appropriate person for you to see and how long your appointment should be.
Appointment Length
Please remember that an appointment is for 10 minutes and only for 1 problem and 1 person only. If you require a longer appointment, please ask when you book, or if you need consecutive appointments for more than 1 person in the family. This is so that the doctor can deal with each problem safely and also help keep clinics running to time.
Practice Nurse
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Non-urgent advice: Cancel an Appointment
Call us on 01204 462988 or use our Online Service to cancel your appointment.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.